Survey #1: By Skill and Subject Area   |    Survey #2: By Subject Area and Skill

Survey #1

Q1: Did our Underwriting Assistants meet your expectations?

  Fell Far Short
of Expectations		 Fell Short
of Expectations		 Met
Expectations		 Exceeded
Expectations		 Far Exceeded
Expectations
 

Q2: Were our Underwriting Assistants responsive and replied in a timely manner?

  Fell Far Short
of Expectations		 Fell Short
of Expectations		 Met
Expectations		 Exceeded
Expectations		 Far Exceeded
Expectations		 Not Applicable
Policy Issuance
Endorsement
Premium
General Inquiry

Q3: How were our Underwriting Assistants expertise / technical ability?

  Fell Far Short
of Expectations		 Fell Short
of Expectations		 Met
Expectations		 Exceeded
Expectations		 Far Exceeded
Expectations		 Not Applicable
Policy Issuance
Endorsement
Premium
General Inquiry

Q4: How flexible were our Underwriting Assistants in responding to your inquiry?

  Fell Far Short
of Expectations		 Fell Short
of Expectations		 Met
Expectations		 Exceeded
Expectations		 Far Exceeded
Expectations		 Not Applicable
Policy Issuance
Endorsement
Premium
General Inquiry